We ship orders within 1 to 2 working days. If an order is placed over a weekend or public holiday it will be shipped during the subsequent working days.

The orders are shipped from our warehouse in Melbourne and the delivery time depends on your location. Shipping in Australia is free and we send express post. In major cities on the East coast delivery will be relatively quick in 2 to 4 days and more remote areas will take longer. International customers will have a choice of service and will be required to pay for shipment. In general shipping will be between 7 to 21 days.

Yes, a tracking code will be provided to you.

Yes you can easily return items that are unworn, with original labels and tags attached in original packaging. You can go to our website and request a return. You will be provided with a paid return label. Please see our full returns policy.

We will issue a refund immediately after we have received the return and the item has been inspected. Please note it may take some time for us to receive the item and the bank to transfer the money to your account. Please refer to our refund policy.

If you are interested in becoming a retailer in Australia reach out to us on our contact page.

We use only 100% merino wool, organic cotton and recycled materials in our products?

Merino wool is the finest wool quality and it is naturally warm and soft. Merino wool is a long-lasting material with many great natural qualities. You can read more about what is merino wool from our merino wool guide.

Mulesing free merino wool is produced in a way the sheep are not harmed. We only use mulesing free merino wool in our beanies. Please read more about mulesing free merino wool.

Merino wool can be machine washed on delicate 30°, however usually airing is enough to freshen up the beanie. Please follow carefully the merino wool care instructions.

All our beanies are made in Finland. By local production we can ensure that our production is sustainable and that our beanies are the best quality.

Our beanies are one size and they fit for both men and women. Merino wool beanies adjust to your head when used without loosing their shape. For kids we have two sizes available: size 1 (46-50cm) and size2 (52-56cm).

In our merino wool beanies the knitting is tight and thick and they cover your ears. So yes, they are perfect for windy weather as well.