Premium Merino Outdoor Gear Support

We’re here to help! Whether you have questions about our ethically made, premium Merino outdoor gear built for extreme cold or need assistance placing an order, our friendly customer service team is ready to assist you.

Please note: if you are having a problem with clothing apparel. We've received several inquiries about a similar issue, so I believe there may be some confusion. Our company is based in Australia, and this is our official website. We specialize in premium Merino outdoor such as— beanies, scarves, and socks—crafted with 100% mulesing-free wool and designed for extreme cold conditions. The domain you purchased from is a different domain and is not affiliated with us in any way. Unfortunately, since that domain and its associated company are unrelated to us, we are unable to assist with any matters concerning them. We hope this clarifies the situation and helps you resolve your issue.

Why Contact Us?

• Expert Advice: Get guidance on our breathable, temperature-regulating garments designed for the coldest days and beyond.
• Order Support: Questions about your order, shipping, or returns? We provide hassle-free help.
• Product Information: Learn more about our 100% mulesing-free wool products made in Finland using clean energy.
• Exclusive Offers: Discover current promotions, like our special pompom beanie discount.
  

How to Reach Us

Email: admin@scottandparker.com.au
Phone: +61 409576449 (Mon-Fri, 9am – 5pm AEST)
Live Chat: Available on the bottom right of your screen during business hours
Mailing Address: scottandparker, 29 Mundy St, Mentone, 3194, Melbourne, Victoria, Australia